Can you provide an example of a cancellation letter?

Short answer

Yes. Here is a simple cancellation letter you can adapt. It should state your name, the booking date, the deposit amount, and that you are cancelling. Ask for confirmation of any refund or credit due, and keep a copy.

Here is a practical example of a cancellation letter. You can adapt it to your situation. Keep it polite and clear, and send it by email with a read receipt, and also by post if you want a paper trail.

Dear [Supplier name],

I am writing to cancel our booking for [service, e.g. wedding catering] on [date] at [venue]. My booking reference is [reference number].

I paid a holding deposit of [amount] on [date]. I understand that the deposit may be non-refundable under your terms, but I would be grateful if you could confirm in writing whether any part of it can be refunded or transferred to a new date.

Please confirm receipt of this cancellation and let me know if any further cancellation fees apply, as per our contract.

Thank you for your understanding.

Yours sincerely, [Your full name] [Your address and phone number]

Send this letter as soon as you decide to cancel. Keep a copy for your records. If you have not heard back within a week, follow up. If the supplier refuses to refund and you believe they are breaching the contract, you can seek advice from Citizens Advice or check GOV.UK for consumer rights. Do not delay, as cancellation fees may increase closer to the date.