What to ask before booking a venue?

Short answer

Ask about capacity, catering rules, timings, accessibility, noise limits, and what happens if you need to cancel or change the date. Confirm what is included in the hire fee, such as tables, chairs, and lighting, so there are no surprises later.

Before you book a venue, sit down with the coordinator and go through the practical details that affect your day. Start with capacity, not just for the ceremony but for the reception, and check whether that number includes staff, band, or photographers. Ask about catering: is there an in-house team, a preferred list, or can you bring your own? If you have guests with mobility needs, check step-free access, toilets, and parking. Ask about timings, including when you can arrive to set up and when everything must finish, plus any noise restrictions that might affect music or fireworks.

Check what is included in the hire fee. Some venues supply tables, chairs, linen, and basic decor, while others charge extra for everything. Ask about heating, lighting, and power for your caterers or DJ. Clarify the payment schedule, deposit, and cancellation policy in writing. Ask about insurance, and whether you need your own public liability cover. If the venue is licensed for civil ceremonies, ask which rooms are approved and whether outdoor ceremonies are allowed within the grounds. Finally, ask who your main contact will be on the day and how quickly they respond to queries. Get every answer in writing before you sign.