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Budget and costs · Deposits and contracts

How long does a car deposit refund take for wedding transport?

Answered by the UK Wedding Websites editorial team · Updated 2026-10-12

Short answer

There is no fixed time for a wedding car deposit refund in the UK. It depends on the company's terms and how you paid. Most firms process refunds within 14 days, but check your contract or ask the supplier directly for their timescale.

When you cancel wedding transport, the refund time for your deposit is not set by law. It depends on the company's own policy and the payment method you used. If you paid by card, the refund usually goes back to the same card, and the company may take between a few days and a few weeks to process it. If you paid by bank transfer, the firm might need extra time to verify your details.

First, read your contract or booking confirmation. It should state the cancellation terms and any refund window. If it does not, contact the company in writing and ask for a clear date. Keep a record of your emails or messages.

If the company refuses to refund and you believe you are entitled to one, you can raise a dispute with your card provider if you paid by credit or debit card. For bank transfers, you may need to consider a formal complaint or small claims action. Remember that many transport firms keep deposits to cover lost bookings, so a refund may only happen if you cancelled early enough or the firm can rebook the car.

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