Do deposits have to be refundable?

Deposits are not automatically refundable. In the UK, a deposit is usually a payment you make to secure a supplier's date and services. It is not a legal requirement that a supplier returns it if you cancel. The key is the contract you agree to, so read it carefully before you pay anything.

Most wedding suppliers will state their deposit and cancellation policy in writing, often in a booking form or terms and conditions. If the contract says the deposit is non-refundable, that is usually binding, as long as the terms are clear and fair. If it says refundable under certain conditions, those conditions apply. If the supplier cancels on you, you are normally entitled to a full refund of your deposit, but check the contract for what happens in that situation.

If you are unsure about a clause, ask the supplier to explain it in plain English before you sign. You can also ask for a written confirmation of any verbal promises, like a deposit being transferable to a new date. For disputes, the law can vary, so if you have a problem, check the Citizens Advice website or speak to a solicitor. The main rule is: never pay a deposit without knowing exactly what happens to it if plans change.