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Are wedding website passwords case sensitive?

Answered by the UK Wedding Websites editorial team · Updated 2026-10-12 · For guests

Short answer

Yes, wedding website passwords are usually case sensitive, meaning uppercase and lowercase letters are treated as different characters. Always type the password exactly as it was created, including any capital letters.

Most wedding website platforms follow standard password rules, and that means case sensitivity is the norm. For example, if your password is 'SunnyDay2024', typing 'sunnyday2024' will not work. This is a common reason why guests and couples alike get locked out. When you create a password, try to use a mix of upper and lower case letters, but keep it simple enough that you and your guests can type it without confusion. Avoid using letters that look similar, like a lowercase 'l' and an uppercase 'I', as these are easy to mix up. If you are sending the password to guests, write it exactly as it should be typed, and consider using a phrase that is easy to remember, like 'RoseAndTom2024'. If a guest says the password is not working, the first thing to check is whether they are using the correct capitalisation. You could also ask them to copy and paste the password from your invitation or email, rather than typing it manually, to avoid mistakes.

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